Terms of Use


Thank you for using our products and services which include but are not limited to classified advertisements, chat services and other products (collectively the "Services") on the website www.myluxdubai.com and the mobile application of the platform (collectively the "Website").

By using our Services, you are agreeing to the following Terms of Use (“Terms”). Please take the time to read them carefully.

For Users

We", "Our", "Us" refers to "myluxdubai.com" and its subsidiaries, employees, officers, agents, affiliates or assigned parties.

"Our web site" refers to myluxdubai.com.

The usage of our website is bound by the TOU set by us. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account, and in some instances legal actions if required.

2.1 The MyLuxDubai website is an internet platform where users can pay for services, publish and respond to classified ads. Users are solely held responsible for the content they submit on MyLuxDubai, as well as any consequences that arise from doing so.
2.2 We not involved in any transaction, contract and/or arrangement that might occur between and among users and third parties. The conclusion of such transactions, contracts and/or arrangements remain the business of the users and the third party.

3.1 The usage of our services is essentially available for everyone. A user registers on MyLuxDubai by filling out the provided online registration form, and by doing so swears that the information provided is accurate and true. The registration progress is complete when the account becomes active. The user is obligated to promptly inform us of any changes to their account information.
3.2 The user may resign from this agreement at any time. Sending an email to the Customer Support Team through the contact form should suffice. We reserve the right to a grace period of 14 days before terminating the agreement. Blocking an account remains the right of MyLuxDubai, as stated in clause 4.3.
3.3 We advise our visitor not to transfer money via wire transfer or any other source without checking the authenticity of the other person or party.
3.4 MyLuxDubai does reserve the right to move listings from one category to another or to end listing as appropriate, in its sole discretion.
3.5 MyLuxDubai Classified Ads system is intended to be for those who would like to sell, buy, or give away items; announce community events; or are looking for employment or employees.
3.6 No ad promoting activities that are illegal under the laws of United Arab Emirates.
3.7 Any ad that appears to be merely a test posting, a joke, or otherwise insincere or non-serious is subject to removal.
3.8 An entry on MyLuxDubai, referring to a classified ad, can only materialize/be published online via the following methods:
•    User implements the entry and publishes it online based on or without moderation, or
•    MyLuxDubai confirms the entry through an email, or
•    MyLuxDubai implements the entry and publishes it online.
We reserve the right to refuse a user's classified ad entry under certain circumstances. This applies when the content of a classified ad goes against this agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs or when MyLuxDubai is used for unsuitable purposes.
3.9 We reserve the right to delete the accounts of non-registered users as well as registered users whose account(s) has/have been inactive for the past 6 months.

4.1 The user is legally and solely responsible for the content of the advertisement(s) placed on the MyLuxDubai website. The user is obliged to provide complete, true and certified correct information about their person, contact details, business details (if applicable) and must provide sufficient descriptions in regard to the advertisement being placed. The user agrees to place their advertisement under the correct category within the website. The user is obliged to comply with the MyLuxDubai TOU and is expected to adhere to these terms when interacting with other MyLuxDubai users. The placement of duplicate/similar ads on the website is prohibited. Business owners offering items and services are obliged to inform consumers about consumer rights and the rights of withdrawal/cancellation, should this apply.
4.2 The user is not allowed to post content on the MyLuxDubai website that breaches this agreement, applicable rights and/or third party rights.

Prohibitions for the MyLuxDubai user include:
•    Violating the law or going against the Prohibited Policy
•    Conducting business in a dishonest and/or deceptive manner Violating the rights of the third party
•    Spamming, posting chain letters, and placing ads for multi-level marketing ("MLM") and pyramid schemes
•    Using virus(es) and other technical items that may cause damage to MyLuxDubai or the interest of the users of MyLuxDubai
•    Causing excessive burden on the MyLuxDubai infrastructure and the smooth running operations of the MyLuxDubai website
•    Copying, duplicating, modifying or distributing the content of other advertisements
•    Collecting information from other users such as email addresses from the site itself, or from other users without the approval of the user
•    Bypassing measures that serve to limit and/or prevent access to MyLuxDubai

We have the right to block, delete or freeze advertisements, accounts or memberships that are deemed to contain prohibited content (refer to 4.2). We also has the right to warn the user and freeze their account for a certain period of time or permanently and to resign from the agreement/contract. In this process we gives due respect to the legitimate interest of the user. Users’ claims, e.g. for reimbursement for already paid items/services will not be honored when the Prohibited Content Policy is breached.

5.1 MyLuxDubai users are obliged to release us from any claims or lawsuits brought forward by other MyLuxDubai users or third parties who have been in any way affected by an advertisement's content. MyLuxDubai users must shoulder any costs/claims arising from lawsuits directed at MyLuxDubai, including all legal and juridical costs.

6.1 The usage of the MyLuxDubai website is essentially free of charge. However, we reserve the right to charge fees for special services and site features as well as the publication of online advertisements under specific/certain categories on the site.
6.2 All fees shall be reflected and charged in the respective currency for each country. We reserve the right to charge in other currencies for technical reasons.
6.3 Each and every fee shall be due for immediate payment and shall be paid for/settled using the different methods of payment offered on the website. Costs that may arise from aborting the payment collection shall be shouldered by the user and not by us.
6.4 The user shall be informed about new invoices via an email that provides a link to the user's "MyLuxDubai" account. The invoice(s) can then be viewed on this page. We ensure the protection of the user by sending these emails only to the registered email address on MyLuxDubai.
6.5 The services are provided exclusively to commercial businesses, declaring their consent to tax liability – limited to the Value Added Tax (VAT/GST/Sales Tax). The recipient must be registered for VAT, GST, Sales Tax. With the conclusion of the contract, the recipient of the services agrees, that the VAT, GST and Sales Tax on a taxable supply is payable by the recipient and not by the supplier. The recipient is responsible for the timely application of the Tax (VAT, GST, Sales Tax).
6.6 In the event of delayed payments for these services, We reserve the right to suspend the execution of the said service(s) and restrict the access of the user until the amount due has been paid.
6.7 We reserve the right to change/modify the fees for all services and all services associated with premium features on the website without prior notice.

7.1 MyLuxDubai users may purchase premium features for their advertisements. Should the user choose to delete the advertisement before the purchased time frame has lapsed, this revokes the right of the user to retain or reuse the rest of the "unused" purchased time. We do not reimburse the user for any portion of a discounted premium feature/service.

8.1 We reserve the right to republish advertisement(s) on MyLuxDubai and on other websites owned by us. Also on social networks and mobile applications:
Facebook, Google, Twitter, WhatsApp, Viber

9.1 The MyLuxDubai user may at any time modify or delete their advertisement.
9.2 The MyLuxDubai user has the right to demand the removal or deletion of the user's own ads from the website. We shall be ready to comply with this request immediately. However due to technical reasons, this usually takes a period of up to 24 hours.

10.1 The user agrees not to hold MyLuxDubai responsible for things other users post or do. As most of the content on MyLuxDubai comes from other users, We does not guarantee the accuracy of postings, user communications or the quality, safety, or legality of what's offered. Continuous or secure access to MyLuxDubai's services cannot be guaranteed. To the extent legally permitted MyLuxDubai expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We is not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the MyLuxDubai website, even if MyLuxDubai has been advised or could have reasonably foreseen the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to the user.
10.2 Despite the previous paragraph, if MyLuxDubai is found to be liable, the liability to the user or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees the user paid to MyLuxDubai in the 12 months prior to the action giving rise to liability, or (b) 100 Euros.
10.3 The transfer of rights and obligations of MyLuxDubai users to third parties requires the approval of us.
10.4 The disclosure of login details and passwords to third parties, including MyLuxDubai users, is prohibited.

11.1 MyluxDubai.com may provide, or third parties may provide, links to other World Wide Web sites or resources. Because MyluxDubai.com has no control over such sites and resources, you acknowledge and agree that MyluxDubai.com  is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that MyluxDubai.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

12.1 Please report any violations of the Terms,  by emailing to contact@myluxdubai.com.